Certification and Recognition Policies, Guidance and Platforms Breakthough Innovations Covid-19 Support Responsible Sourcing Responsible Agriculture Commitment to People Governance
Certification And Recognition
100% RSPO certified mills producing 14.7% of global CSPO 100% MSPO & ISPO certified All 5 sites in PNG RA SAS certified
Scored 83.4% in 2021 ZSL SPOTT assessment
Policies, Guidance And Platforms
Responsible Agriculture Charter and Human Rights Charter updated
New Responsible Recruitment Procedure for migrant workers
Breakthrough Innovations
Rolled out latest GenomeSelect™ Seeds for Malaysia, capable of improving yield up to 15%
Launched Project Infinity to accelerate mechanisation at plantations
Covid-19 Support
Provided ongoing support to workers and communities with provisions, food baskets, jobs, and vaccination drives Provided financial support and medical equipment to governments, health authorities, and hospitals
Responsible Sourcing
96% traceable to mill
73.5% traceable to plantation		 Expanding traceability to non-palm oil commodities New supplier assessment and support programme in Indonesia
75% of total supplying mills are ‘Delivering’ or ‘Progressing’ on No Deforestation, No Peat and No Exploitation Implementation Reporting Framework (NDPE IRF) 60% of grievances raised to date have been resolved, 20% are no longer in our supply chain, 13% are currently under monitoring and engagement and a further 6% are under investigation
100% of scheme smallholders covered by SDP programmes 66.7% of independent smallholders covered by SDP programmes on SDP supported 50% of smallholders to become RSPO certified; of these, 100% of smallholders in PNG and Solomon Islands have been RSPO certified since 2012
Responsible Agriculture
GHG emission intensity at upstream operations reduced by 7.1% from 2019 12 Biogas facilities built, 2 completed in 2020 and 2021, contributing to almost 500,000 MT CO2e reduction in carbon emissions Commissioned 5 solar PV projects for SDP operations Leased land for 20-MW solar project for national consumption under Malaysia’s large-scale solar 1 (LSS1) scheme. Plans underway for 12 more sites under LSS4 scheme.
Piloting fire monitoring with drones in Indonesia Ongoing Indonesia Community Fire Programme spanning 161,000 ha and reaching 67,000 beneficiaries 46,892 ha set aside for conservation, two thirds the size of Singapore New Conservation Biodiversity Area programme in Malaysia to classify protect-restore-connect areas
1,892,182 trees planted since 2008 as a result of over 10 reforestation initiatives group-wide Ongoing breeding programme for Endangered Queen Alexandra Birdwing Butterfly in Papua New Guinea New Programme with BORA To rehabilitate SDP riparian area with orangutan food plants in Malaysia
New SOP published on human-wildlife conflict mitigation in Malaysia Ongoing support of conservation breeding centre for Santa Cruz Ground Doves in Solomon Islands
Commitment To People
Malaysia Group
Conducted assessment against ILO indicators of forced labour at Malaysia operations; rolled out several initiatives from July to December 2021 Rolled-out our new Responsible Recruitment Procedure for Migrant Workers in 2022; reimbursing more than 34,000 current and former workers in employment on or after 1 November 2018 at Malaysia operations for recruitment costs incurred, amounting to over MYR82 million 56% of workers unionised
Improved availability and access to grievance mechanisms at Malaysia operations; including improved governance of grievances through an independent centralised function at HQ level Improved management of worker housing repair & maintenance in malaysia; launched new digital housing complaint application Provided access to schools for all children at plantations 53 primary and secondary schools built and run by our operations in Indonesia, PNG and Solomon Islands; 42 kindergartens and 105 crèches available across all operations
Improved governance on fair working hours and rest days. Improved understanding of workers wage components through communication on wage slips and, wage code glossary in Several Languages, information packs and wage posters in native languages. Implementation of process automation to minimise risk of manual data entry errors impacting wages and improved wage governance Reduced accident rates by 54% since 2017
Governance On Work Hours And Days To Ensure Workers Have Sufficient Rest. Improved Understanding Of Workers Wage Components Through Communication On Wage Slips And, Wage Code Glossary In Several Languages, Information Pack Andpacks And Wage Posters In Native Languages. Launched New Social Dialogue Process, A Platform Available At Every Ou For Site Management And Workers To Engage In Discussions On Key Issues. All Issues Are Documented And Tracked To Completion Via The Social Dialogue Online Tracker Reduced Accident Rates By 54% Since 2017
Improved medical access for workers, including the set up of Medical Advisory Council and appointment of a Chief Medical Officer Launched new Social Dialogue Process, a platform available at every OU unit for site management and workers to engage in discussions on key issues. All issues are documented and tracked to completion via the social dialogue online tracker Established new Culture of Care Safety Programme at Sime Darby Oils
Provided relief to December 2021 flood victims in Malaysia Set of up COVID-19 teams to safeguard health and safety of employees
Chartered flights to repatriate over 5,000 foreign workers from Malaysia to home countries Established personal passport lockers
Improved health & safety procedures and governance systems that are more worker-centric. This includes employing 40 additional site safety and sustainability officers.  
Governance
Joined and continued involvement in CEO Action Network Revamped human rights governance Systems: Established steering committee & working group on human rights and dedicated workstreams on key topics
Implemented ESG scorecard at management level to drive behavioural change and ensure accountability at country and regional level Established new social welfare & services department to ensure a dedicated focus on worker welfare